Shipping Policy
GENERAL SHIPPING
Orders ship Monday-Friday, generally the next business day when ordered after 12:30pm CST.
Orders received on weekends or holidays will be shipped on the next business day, when allowed. Due to order volume this is subjected to a potential 1-3 day delay.
We will make every effort possible to ship your order in a timely manner.
CHECK YOUR ORDER STATUS
Go to the Order History section under your account. For each order you can see the order status as well as the tracking information, if available.
TRACKING
An email with tracking information will be sent once your order has shipped. If you do not receive this email or have misplaced it, you can also track your package from your Order History page.
Tracking numbers may not be trackable until later in the evening when packages reach the shipping center. In rare cases it may take up to 24 hours for the package to be trackable.
Please note that USPS has difficulty tracking international packages. Your USPS delivery confirmation number may or may not provide any useful information. Only a delivery confirmation number can be provided along with a shipment notification email.
SHIPPING COST
Available shipping methods and shipping costs are calculated based upon the order weight, package dimensions and destination.
You can easily determine the available shipping methods and costs of shipping your order by adding the items you want to order to the shopping cart and entering the postal code or country in the shipping calculator on the shopping cart page.
You can also get the shipping cost during checkout, but you will need to fill out your shipping address in order to view the shipping options and cost.
INTERNATIONAL SHIPPING
UPS Worldwide shipping methods offer door to door tracking and packages normally arrive within about 3-5 business days after shipment. Keep in mind that your local customs office may want to inspect your package first, which may delay it getting to your door.
Economy USPS Priority Mail International Flat Rate Envelope shipping is available for many (but not all) smaller, lighter orders. Usually for orders less than approximately 3 pounds and totaling less than $300.
Orders shipped using economy shipping could take up to 1-3 weeks for delivery. Customs may delay your package even longer. Tracking is not available.
CUSTOMS FEES
Customs fees (taxes, duties, processing fees, brokerages fees, etc.) may be charged upon delivery and required to obtain your order.
These fees are NOT included in your shipping charges.
We are not able to mark orders as “gifts”.
We do not issue any refunds for customs fees, shipping, or the cost of your order should you refuse to pay the customs fees.
Lithium Unlimited Co has no way of estimating customs fees, taxes, duties, etc. Please contact your local customs office if you need to know more.
ADDRESS CHANGES
Shipping changes after the order is shipped, such as intercepts, address change, and will call pick-up may be subject to a $10 Service fee per shipment (this is simply passing along the fee billed to us by the carrier to make the change when in-transit).
If your order is shipping via UPS, address changes, delivery day changes and other options are available through UPS My Choice, a fee based service.
SHIPPING TO MULTIPLE LOCATIONS
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.